Shipping policy
Delivery
We deliver in the Netherlands and Belgium within 3 to 5 working days. You will receive a tracking link with a time indication one day in advance. If you have indicated in the notes when we can deliver, we will take this into account where possible.
Collection by appointment
You can also collect your order by appointment from our warehouse at Osakastraat 17 in Rotterdam, usually within 1 to 2 working days. Choose “Afhalen in Rotterdam” (collection in Rotterdam) at checkout. Collection is always free.
Shipping costs (the Netherlands & Belgium)
| Product group | Shipping costs |
|---|---|
| Home batteries and plug-in home batteries | Free from €500 (below that €49.99) |
| Plug & play solar panel kits | Free |
| Small materials (cables, meters, clamps, small accessories) | €9.95 |
| Air conditioners, inverters, mounting materials and other products | €49.99 |
| Individual solar panels | €49.99 · from a full pallet (approx. 30 panels) €99.99 |
| Collection in Rotterdam | Free |
If you order products from different groups at the same time, you will see exactly which shipping costs apply at checkout.
France
Delivery in France costs €49.99 per order. Home batteries are delivered free of charge from €1,500, small materials for €9.95.
Questions about a special order? Email info@multi-solar.nl.